Terms of Service

Dr. Ben Inc.

Last Updated: August 20, 2025

Welcome to Beni. These Terms of Service ("Terms") govern your use of Beni, an AI-powered healthcare assistant developed and operated by Dr. Ben Inc., a Delaware corporation. By interacting with Beni through SMS, phone calls, or our website, you agree to these Terms. If you do not agree, you should not use Beni.

1. What Beni Is (and Isn't)

  • Beni's Purpose: Beni helps patients manage their care by sending reminders, health check-ins, and updates on behalf of their healthcare providers.
  • Not a Medical Professional: Beni is a communication tool, not a doctor, nurse, or medical professional. Beni does not provide medical diagnoses or replace professional medical advice. Always follow the guidance of your licensed healthcare provider.

2. Enrollment and Consent

  • Enrollment in Beni requires explicit verbal consent.
  • By consenting, you agree to receive SMS and/or phone calls from Beni on behalf of your provider.
  • Standard message and data rates may apply.
  • You may opt out at any time by replying STOP, or request assistance by replying HELP.

3. Use of the Service

You agree to:

  • Provide accurate and current information when using Beni.
  • Only use Beni for personal, lawful purposes related to your healthcare.
  • Not misuse or attempt to disrupt the service (for example, by spamming, reverse-engineering, or unauthorized access).

4. Information We Collect

Our collection and use of your information is described in our Privacy Policy. By using Beni, you consent to those practices.

5. Sharing Information with Your Provider

Beni is used in partnership with your healthcare provider. Information you provide through Beni may be shared with your provider or their staff to support your care.

6. Service Availability

  • Beni is provided on an "as is" and "as available" basis.
  • We may suspend, limit, or discontinue the service at any time, including for maintenance, security, or operational reasons.
  • We cannot guarantee uninterrupted or error-free service.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Dr. Ben Inc. and Beni are not liable for indirect, incidental, or consequential damages arising from your use of the service.
  • Our total liability is limited to the amount you have paid (if any) for use of Beni.
  • These limitations do not apply where prohibited by law.

8. Indemnification

You agree to indemnify and hold harmless Dr. Ben Inc., its officers, employees, and affiliates from any claims, damages, or expenses resulting from your misuse of Beni or violation of these Terms.

9. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the State of Delaware, United States.
  • Any disputes will be resolved through binding arbitration in Delaware, unless otherwise required by applicable law.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through SMS, email, or a notice on our website. Continued use of Beni after changes means you accept the updated Terms.

11. Contact Us

Questions about these Terms? Contact:

Dr. Ben Inc.

Email: support@beni.health

© 2025 Dr. Ben Inc. All rights reserved. | Beni is a product of Dr. Ben Inc.