Beni is an AI care team that connects with your patients between visits. Voice, SMS – Beni determines the most effective way to reach each patient. Tracks adherence, catches red flags, and writes the note.
See how Beni works · Simulated example
Beni was built on a simple insight: the gap between visits is where outcomes are actually made — and patients need real support there, not just during appointments. We set out to build the infrastructure that makes that support real: personalized, continuous, and woven into the way your practice already works. The first step is Medicare's Advanced Primary Care Management program, which creates a funded, structured pathway to deliver that care to the patients who need it most.
Every patient receives attention between visits. Beni is never tired, never rushed, never distracted. Beni follows up on your care plan while capturing changes that routine check-ins often miss. This is continuous care at work.
Beni runs the continuous-care workflow from end to end — from the moment a patient is enrolled to the moment their care is documented and complete. Four steps, one system, no disruption to how your practice already runs.
Once you sign up, the Beni team connects to your EMR, engages with the patients your team has selected for continuous care, and supports consent outreach in your practice's voice. The signed form is filed to the chart — you start with a consented, enrolled cohort, not a project.
Beni identifies your patient's preferred way to connect, reaching out where they'll actually respond — a phone call, an SMS check-in, an email questionnaire, a quick survey between visits — and switches when the mode isn't effective. Every touchpoint is logged back into the patient's chart.
Every conversation becomes a clear, compliant clinical note in the chart, written to the highest industry standards. When Beni's clinical reasoning identifies a significant change in a patient's condition, Beni escalates the patient's care to your practice using your routing preferences, with transcript and draft note attached.
Beni closes out each enrolled patient's monthly record — APCM requirements tracked, chart note attached, documentation filed directly to your EMR. Your billing team gets a clean summary. Your clinicians review what needs attention. Beni also supports Chronic Care Management (CCM) workflows where applicable.
Beni operates as a Business Associate under a BAA with each participating practice. Conversations, transcripts, and chart notes are encrypted in transit and at rest, with structured audit logging designed to support CMS documentation and payer review.
Beni keeps a running memory of each patient — what they said last month, which inhaler works, how they prefer to be reached, what triggers a red flag for them specifically. Every new conversation picks up where the last one ended, so the care plan evolves instead of resetting. No patient has to repeat themselves.
Beni combines AI scale with human-level oversight. Clinicians define the protocols, set the escalation rules, and stay accountable for every decision that touches a patient. Beni handles the volume. Your team handles the judgment. Every note, every escalation, every action is reviewable by a human on your side.
A continuous-care layer for the practice you already run — without adding cost or complexity to your operation. Beni strengthens and expands what your team can do.
We assembled a team of physicians, system leaders, and frontier AI engineers because primary care is entering a new era — and it needs new infrastructure to match.
Meet the team →"Improving outcomes in primary care requires a fundamental change in how care is delivered between visits. For the first time, we have the ability to build that layer of care. That's why we built Beni."
Beni runs the continuous-care workflow alongside your team — better outcomes for your patients, more capacity for your practice, no new staff to hire. Tell us about your practice and we’ll be in touch.
